We use UPS for our orders. We encourage you to sign up for UPS MyChoice. There are two UPS MyChoice account levels, one of which is free. From your UPS MyChoice account you can choose where, when, and how you receive your packages. Do you want UPS to leave your box in the third bush on the right, behind the red tulips? You can tell them this in your account preferences!
Normally we charge a flat rate of $7.00. Price may very based on promotion or market changes
Delivery times can vary depending on the shipping method selected at checkout and the destination of your package. Also, please be aware that weather, shipping holidays, peak shipping seasons and incorrect shipping information can delay your shipment.
Unfortunately, we do not ship to international addresses. Our site does not accept international cards and we are unable to accommodate each country’s customs and duties requirements.
Orders placed before noon Mountain Time on business days (non-holiday Mondays through Fridays) will ship on the same day. Orders placed after noon Mountain Time on a business day, or on a weekend, will ship the following business day.
We have two distribution centers, one in California and one in South Carolina. Your order will fulfill from the closest distribution center to you that has the item you ordered.
Orders move into our warehouse soon after you click “submit order” and we cannot update them, nor cancel, once they are on the floor. If you catch the error right away, log into your my account and cancel your order. Unfortunately, we are unable to modify any order information once the order is submitted.
Unfortunately, we are unable to ship to PO boxes or APO/FPO addresses, due to carrier limitations.
We do not ship to Freight Forwarders under any circumstances.
You will be emailed the tracking number shortly after your order ships. To track your package, follow the tracking link in your email or input your tracking number into the carrier's website.
No. You order will only contain a packing list that does not contain the price. All invoicing information is sent your email address.